Privacy Policy

Gladwords (“we”, “us”) is a testimonial collection and embedding service. This draft describes how the product is intended to handle information once it is publicly hosted. A mailing address and a formal operator identity will be added after business registration is complete. Contact for this draft: hello@gladwords.com.

Information we collect

Account holders provide an email address, and may sign in with Google if that option is enabled. We store collection names, form prompts, embed settings, and the testimonials submitted to those collections, which may include a name, role, company, written quote, optional photo, and optional rating.

People who submit a testimonial do so through a public link. We ask them to confirm they permit the testimonial (and any photo) to be shown on a website. We do not require an account from a submitter.

The service also keeps ordinary technical logs such as IP addresses, browser type, and pages requested, and payment metadata if billing is handled by Stripe. We do not store full payment card numbers. Stripe processes those payments under its own terms.

How we use information

We use this information to operate the product: to authenticate account holders, to store and display testimonials they choose to publish, to send transactional email such as login or billing receipts, to prevent abuse, and to improve the service. We do not sell personal information. We do not use testimonials to train third-party foundation models.

Sharing

Published testimonials are visible to anyone who can load the collection wall or an embed on a customer’s site. We may use subprocessors to host the application, store data, send email, and process payments (for example, a hosting provider, a database provider, Resend, and Stripe). We may disclose information if required by law.

Retention and rights

We keep account and testimonial data until the account holder deletes it or closes the account, unless a longer period is required for legal or security reasons. Depending on where you live, you may have rights to access, correct, or delete personal information. Requests can be sent to hello@gladwords.com.

Children

Gladwords is not directed at children under 13, and we do not knowingly collect their information.